Frequently Asked Questions
Helpful answers before your next clean.
Everything you need to know
If you cannot find an answer, we are happy to discuss your cleaning requirements.
Do you offer both residential and commercial cleaning?
Yes. Zoe Clean provides cleaning enquiries for homes and commercial spaces, including offices, strata, pubs, medical centres and schools.
What residential cleaning services can I request?
You can enquire about regular home cleaning, deep cleaning, end-of-lease cleaning, carpet and upholstery cleaning, and spring or detail cleaning.
Which commercial properties do you clean?
Our commercial service categories include offices, strata properties and common areas, pubs, medical centres and schools. Contact us to discuss your specific property.
Do you provide NDIS cleaning?
Yes, Zoe Clean accepts enquiries about NDIS-related cleaning. Please contact us to confirm current provider status, funding arrangements and invoicing before booking.
Which areas in Sydney do you service?
Zoe Clean is based in Eastgardens, Sydney. Please share your suburb so we can confirm whether the service area and schedule are available.
How can I get a quote?
Use our Get a Free Quote form or phone 1300 901 833. Include your suburb, service type, property details and preferred timing.
Can I arrange ongoing cleaning?
You can request weekly, fortnightly or other recurring options. Availability and schedule are confirmed during the quotation process.
Do I need to supply cleaning products?
Product and equipment arrangements can depend on the service. Ask our team to confirm what is included in your quote.
Is there a minimum booking or cancellation fee?
Minimum service duration, cancellations and any applicable fees will be advised when you request your quote.
How soon can I book?
Availability depends on your location, service type and preferred time. Please contact our team for current appointment options.